Cultural Training
Welcome to a Transformative Journey
At Multicultural Communities Council Gold Coast (MCCGC), we believe adapting and responding to cultural diversity is a lifelong journey, for both individuals and organisations. As the Gold Coast’s peak body for multicultural communities, with over 40 years of experience supporting migrants, refugees, and international arrivals, we understand what it takes to foster inclusion that lasts.
We deliver bespoke cultural capability training tailored to your organisation’s needs, whether you're building an inclusive workplace, equipping frontline teams, or strengthening engagement with multicultural communities. We combine our community engagement knowledge with educational resources and practical tools for short-term and long-term learning and development.
MCCGC’s respected track record includes training delivery across government, corporate, and community sectors. Our sessions move beyond theory, developing tangible skills, building confidence, and enabling culturally responsive practices that meet the realities of Australia’s diverse society. Are you ready to strengthen your team’s cultural capability & lead the way in inclusion?
From Cultural Awareness to Cultural Humility Training
Building Confidence, Connection & Inclusive Practice
This practical two-hour workshop explores the journey from cultural awareness to cultural humility. Through real-world examples, interactive discussions, and guided reflection, participants develop the knowledge, confidence, and practical skills to work effectively across cultures, build meaningful community partnerships, and create more inclusive and responsive services.
Participants will leave with practical tools they can apply immediately to strengthen communication, reduce misunderstandings, and foster environments where diverse communities feel heard, valued, and respected.
Event Details:
Date: Thursday, 8th of October 2026
Time: 10:00 AM - 12:00 PM
Location: MCCGC Southport Office, Level 1, 60 High Street, Southport
Cost: $140 per person
What You'll Learn:
- Lifelong Learning & Reflection: Culture is not a checklist. Explore simple ways to keep learning and reflecting in your everyday practice.
- Recognising Power Imbalances: Identify how power, privilege, and systemic barriers show up in normal interactions, and what you can do to shift them.
- Institutional Accountability: Practical ways to embed cultural humility across programs, policies, and team culture.
- Mutual Partnerships: Learn how to engage communities as equal partners in planning, decision-making, and co-design, an essential approach across Gold Coast services and networks.
Workshop Outcomes
By the end of the session, you will be able to:
- Apply practical strategies to build trust and reduce cultural misunderstandings
- Recognise how your own cultural lens influences interactions and decision-making
- Strengthen your organisation’s ability to collaborate with multicultural communities in meaningful, respectful ways
Who Should Attend
This workshop is ideal for frontline workers, health professionals, educators, community services, government teams, HR professionals, volunteers, leaders, and anyone wanting to strengthen their cultural confidence and capability.
Limited capacity - Enrol Now
To secure your spot, please complete the registration form below. We look forward to welcoming you and supporting your journey toward greater cultural confidence and connection.
Cultural Training Workshop
Personalisation to Tailored Training for Your Organisation
While we offer scheduled workshops, we also design and deliver customised training solutions to meet the unique needs, goals, and challenges of your organisation. Whether you are looking to strengthen cultural capability across your workforce, address a specific issue, or build the confidence of a particular team, we can tailor content, activities, case studies, and delivery formats to suit your audience.
- Cultural Awareness Foundations
- Upskilling to Use TIS
- Racism & Unconscious Bias
- Lived Experience Sessions Inclusive Leadership
- Working Across Cultures
- Improving Recruitment & Team
- Culturally Safe Workplaces
- Making Policy Change
- Collaborating with a Local Peak Body
Program Objectives
MCCGC’s Cultural Awareness Program helps you move beyond awareness, empowering your people, strengthening workplace culture, and positioning your organisation as a leader in inclusion an diversity. By participating, your organisation can improve with:
- Cultural Confidence
- Community Connection
- Higher Performing Teams
- Stronger Workplace Culture
- Improved Service Delivery
- A Diverse Future
Key Features
Our sessions are highly engaging, using interactive activities, real-world scenarios, and self-reflection to create lasting learning. Training is delivered by two facilitators with support from a volunteer or staff member who shares a personal migrant experience.
Each program includes:
- Tailored session content
- Practical tools for immediate workplace application
- Delivery by skilled facilitators
- All training materials
- One (1) team member or volunteer shares a first-hand migrant perspective
- Post-workshop resources
Success Story: Miami State High School
We partnered with Miami State High School to deliver training to over 500 students - sparking vital conversations around multiculturalism and respect.
"The workshops add real value to our students' learning... They deepen understanding of each other's cultures and build empathy."
Jason Cross, Acting Principal
"Thank you for your fabulous presentation!
Your style is very enlivening and you did bring a fresh approach to delivering the content.
We all found the learning experience very enjoyable as well as informative. Your "hands on" experience with multicultural groups has given the volunteers an opportunity to raise their own awareness around communication issues that may arise in their relationships with clients and their families.
Thanks again , and we would love to have you back for next year training if you are available!"
Autumne Camidge, Training Coordinator (Tweed Palliative Support Inc.)
Ready to Get Started?
Contact us today to book your Cultural Awareness Training session and take the first step towards lasting impact.
Phone number: 07 5620 3900
Email: cams@mccgc.org.au
If you would like further information, please feel free to contact us to arrange a meeting. We would be delighted to share our Cultural Training prospectus with you and discuss how our program can support your organisation.
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Level 1, 60 High Street, Southport 4215 QLD
1 Dominions Road, Ashmore 4214 QLD
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07 5620 3900
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Mon-Fri: 9.00 - 5.00pm
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Enquire by Email
MCCGC recognises that across the country, we all live and work on the unceded lands and waters of First Nations people, and pay our respects to Elders past and present.
