Current Openings
Join the Team!
We are an equal opportunity employer who embraces diversity and inclusion in the workplace. Our staff speak over 35 languages and come from many different backgrounds.
Settlement Case Manager
- Southport, Gold Coast QLD
- Indigenous & Multicultural Services (Community Services & Development)
- Full time
This position will be responsible for providing case management to refugee and eligible migrant clients who have lived in Australia for less than 5 years and building the participants' capacity to engage in mainstream services independently. The Case Manager will be required to maintain their caseload, assist in complex cases, provide mentoring to our Language Support Workers, and promote our SETS program to internal and external stakeholders.
This is an exciting opportunity to join MCCGC as we commence delivery of SETS as a newly directly funded provider for the Gold Coast community in partnership with Multicultural Australia.
What you will do:
- Case management by completing holistic intake assessments, providing referrals to relevant stakeholders, and following up on client referral outcomes.
- Working collaboratively with internal and external stakeholders to achieve results for clients through networking and sustaining partnerships.
- Promotion and maintenance of systems for high-level client services and feedback.
- Program and statistical reporting to funding bodies.
- Maintenance of client casework data, ensuring data remains up-to-date and current, and case notes are completed and filed.
About You
The successful candidate will have:
- Minimum 3 years experience and tertiary qualifications in Human Services, Social Work, or relevant discipline.
- Case Management experience with an understanding of client-centered, holistic practice framework.
- Highly developed interpersonal and communication skills with the ability to manage complex situations.
- Highly developed advocacy and negotiation skills.
- Current Drivers Licence, First Aid, CPR, and Working with Children (Blue Card)
- Current National Police Clearance or ability to obtain one.
About Applying
If this sounds like you and you're interested in joining our team, click here and upload your Resume and Cover Letter telling us why you would love to work with us!
If you have further queries, please contact our HR Team on 07 5620 3810 or recruitment@mccgc.org.au
Business Administration Trainee
- Southport, Gold Coast QLD
- Administrative Assistants (Administration & Office Support)
- Full time
This position will be to provide assistance to the Employment & Training team with operational tasks and duties, while studying towards a Certificate III in Business, to engage in on-the-job experience, and develop through learning opportunities.
This position is a 12-month fixed-term traineeship, ideal for a recent school-leaver. As this is an entry-level position, the Trainee will be paid according to the relevant Award which will range between $11-$20 per hour depending on certain variables.
What you will do:
- Meet and greet clients and community members on arrival into the office.
- Respond to incoming inquiries.
- Manage email correspondence and provide pertinent information in responses.
- Ensure open, collaborative, and transparent working relationships with team members.
- Maintain student and participant information in databases.
- Participate in workshops, training sessions, networking events, and functions to enhance the visibility of MCCGC.
- Support effective coordination of meeting rooms and provision of food for students, clients, and visitors.
- Guide migrants interested in MCCGC programs supporting communities.
- Attend regular team meetings and trainings as required.
- Scan and file signed forms.
- Support other administration duties.
- Provide additional support to co-workers as needed.
About You
- No experience is required.
- Excellent written and verbal communication skills.
- Competence in computer applications and software
- Interest in working in a culturally and linguistically diverse environment.
- Proactive and self-motivated, with great time management skills.
- Current National Police Certificate (or ability to obtain one).
About Applying
If this sounds like you and you're interested in joining our team, click here and upload your Resume and Cover Letter telling us why you would love to work with us!
If you have further queries, please contact our HR Team on 07 5620 3810 or recruitment@mccgc.org.au
Expressions of Interest
We welcome you to submit your CV & cover letter to express your interest in working for us.

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Level 1, 60 High Street, Southport 4215 QLD
1 Dominions Road, Ashmore 4214 QLD
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Mon-Fri: 9.00 - 5.00pm
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MCCGC recognises that across the country, we all live and work on the unceded lands and waters of First Nations people, and pay our respects to Elders past and present.