Current Openings

Care Finder Navigator

• Southport, Gold Coast QLD
• Aged & Disability Support (Community Services & Development)
• Full time

Are you passionate about making a difference in the lives of seniors? As a Navigator in our Care Finder Program, you'll play a crucial role in helping seniors who need intensive support to understand and access aged care services. You'll also connect them with other essential community supports.

In this role, you'll provide localised, face-to-face, specialised assistance through a person-centred approach honouring each individual's unique needs, preferences, values, life experiences, and choices.

Why This Role is Perfect for You:

• Impactful Work: Make a real difference in the lives of seniors by helping them navigate the complexities of aged care services.
• Person-Centred Approach: Deliver support that respects and values each person's individuality.
• Community Connection: Help seniors connect with vital community supports and services.

What you will do:

• Working face-to-face with clients to conduct intakes, assess needs, create individual support plans, etc. 
• Assisting clients in understanding and accessing aged care supports, including contacting My Aged Care and supporting through assessment if required 
• Supporting clients to understand their service provider options and make informed decisions based on their unique needs and experience  
• Conducting follow-up check-ins with clients to determine satisfaction with service providers and support 
• Seeking feedback from clients on their experience within the Care Finder program  
• Leading community information sessions on aged care services and the Care Finder program 

About You

The successful candidate will have:

• Cert IV or higher in Community Services or relevant industry experience 
• Strong interpersonal and communication skills  
• Local connections with community groups, seniors, service providers, and other relevant stakeholders  
• Experience and detailed understanding of My Aged Care, aged care services, community supports, and eligibility requirements  
• A commitment to delivering a person-centred and respectful approach that fosters consumer choice 
• Ability to communicate effectively with a broad range of people  
• A commitment to supporting the needs of people with diverse backgrounds and life experiences 
• Strong problem-solving skills  
• Administrative skills and experience with systems, databases, and portals  

About Applying

If this sounds like you and you're interested in joining our team, click here and upload your Resume and Cover Letter telling us why you would love to work with us!

If you have further queries, please contact our HR Team on 07 5620 3810 or recruitment@mccgc.org.au 

Senior Community Development Officer

• Southport, Gold Coast QLD
• Community Development (Community Services & Development)
• Full time

Are you passionate about creating inclusive communities where everyone feels they belong? MCCGC is looking for a dynamic and people-focused Senior Community Development Officer to help bring our strategic vision to life, supporting intercultural connectedness and empowering people from culturally and linguistically diverse backgrounds to thrive socially and economically.

As a Senior Community Development Officer, you will be working closely with the Team Leader Community Development and other teams to plan and deliver impactful programs, workshops, and events. Building strong relationships with community members, leaders, and stakeholders is vital to ensure everyone has a voice and access to opportunities.

If you are passionate about advocating for the needs and aspirations of multicultural communities through meaningful consultation and collaboration, we would love to hear from you!

What you will do:

• Promote cultural diversity by helping local services and networks become more inclusive of people from different cultural and language backgrounds.
• Foster and maintain relationships with community leaders, service providers, government, research, and operational partners.
• Lead and contribute to the development of project reports, ensuring adherence to contractual and regulatory requirements, and maintaining accurate records related to all undertaken projects.
• Oversee daily operations and help your team stay aligned with the goals of the Community Development program.
• Research opportunities for funding to contribute to existing or develop new initiatives.
• Encourage collaboration by participating in networks, attending working groups, and community events.
• Assist in the logistical planning, setup, and execution of events and activities to ensure their smooth operation.
• Maintain and develop regular connections with diverse local community leaders to identify emerging needs and appropriate responses, and support inclusion of culturally diverse communities in local disaster management efforts through coordinated engagement.
• Support activities that reflect real community needs and align with best practices.
• Better equip internal staff and mainstream services with cultural information when working with multicultural clients via training workshops and the Gold Coast Multicultural Network.
• Empower individuals and groups from diverse backgrounds to confidently access and navigate local services.

About You

The successful candidate will have:

• Relevant tertiary qualification: Tertiary qualification in Community Development, Engagement, Social Science, Education, Training, relevant discipline, or a minimum of 4 years’ experience in a similar position
• Eligible to work in Queensland, Australia
• Must hold a current National Police Certificate and Driver’s License, or have the ability to obtain one
• Excellent Cross-cultural communication skills
• Understanding of issues relating to emerging Multicultural communities, children, young people, families, and service requirements in accessing services
• Demonstrated knowledge of family support and services to families and youth from CALD backgrounds
• Knowledge of relevant government and non-government agencies and their services on the Gold Coast, and how to refer/connect clients
• Communication skills (both written and oral)
• Experience in running workshops and information sessions with Multicultural communities
• Computer literacy. Specifically, MS Office and accurate data entry skills 

About Applying

If this sounds like you and you're interested in joining our team, click here and upload your Resume and Cover Letter telling us why you would love to work with us!

If you have further queries, please contact our HR Team on 07 5620 3810 or recruitment@mccgc.org.au 

Project Officer

• Southport, Gold Coast QLD
• Community Development (Community Services & Development)
• Part time

We’re looking for a passionate and proactive Project Officer to join our team and help bring MCCGC’s vision of a connected, inclusive Gold Coast to life.

In this role, you’ll play a key part in strengthening intercultural connections and supporting people from culturally and linguistically diverse backgrounds to achieve their social and economic goals. Working closely with the Team Leader Community Development and collaborating across teams, you’ll help plan, organise, and deliver a variety of programs, workshops, events, and community activities.

If you’re someone who thrives in a dynamic environment, enjoys working with diverse communities, and is committed to making a meaningful impact, this role is for you.

What you will do:

• Coordinate and lead MCCGC key events and projects in line with the Community Development portfolio, implementing and monitoring project plans, to ensure project outcomes are achieved on time, on budget, to quality standards, and within the agreed scope, in line with established agency project management methodology.
• Prepare and maintain project documentation for reporting, monitoring, and evaluation purposes to ensure accessibility of quality information and contribute to the achievement of project outcomes.
• Build strong relationships with cultural leaders and key stakeholders by coordinating working groups, consultations, and community collaborations.
• Source, collate, and compile data and information to identify emerging issues and track and report on project progress against established milestones and deliverables.
• Contribute to broader Community Development operations and events.
• Maintain and develop regular connections with diverse community leaders to identify emerging needs and appropriate responses, as well as to ensure projects remain current and meet community needs.
• Source additional funding for programs, services, and events through grants and sponsorship agreements.

About You

The successful candidate will have:

• Relevant tertiary qualification: Tertiary qualification in Project Management, Social Science, Education, Community Development, Training relevant discipline, or a minimum of 3 years’ experience in a similar position
• Eligible to work in Queensland, Australia
• Must hold a current National Police Certificate and Driver’s License, or have the ability to obtain one
• Excellent Cross-cultural communication skills
• Understanding of issues relating to emerging Multicultural communities, children, young people, families, and service requirements in accessing services
• Demonstrated knowledge of family support and services to families and youth from CALD backgrounds
• Knowledge of relevant government and non-government agencies and their services on the Gold Coast, and how to refer/connect clients
• Communication skills (both written and oral)
• Experience in running workshops and information sessions with Multicultural communities
• Computer literacy. Specifically, MS Office and accurate data entry skills 

About Applying

If this sounds like you and you're interested in joining our team, click here and upload your Resume and Cover Letter telling us why you would love to work with us!

If you have further queries, please contact our HR Team on 07 5620 3810 or recruitment@mccgc.org.au