Current Openings

Content Creation Coordinator

• Southport, Gold Coast QLD
• Marketing Communications (Marketing & Communications)
• Full time

Join the Gold Coast peak body for multiculturalism, Multicultural Communities Council Gold Coast (MCCGC), as a Content Creation Coordinator focusing on content creation and digital marketing to elevate our brands. 

This role will play a vital role in raising awareness for the multicultural community on the Gold Coast, enhancing the lives of those we serve.  

This role will be pivotal in implementing impactful marketing that will play a crucial role in implementing strategies to enhance brand visibility, engagement, and conversion across various channels.  

Additionally, the Content Creation Coordinator will collaborate closely with the Communications Team Leader to assist in graphic design, internal and external communication.  

Content Creation / Drive Growth / Graphic Design / Social Media Management.  

What you will do:

• Execute the organisation’s communications strategy to create brand awareness and drive growth of organisational brands through our different channels.
• Implement communications initiatives to support the growth of leads into the business.
• Create video content and support the design process of communications materials
• Conduct market analysis and gather consumer insights to understand market trends, customer preferences, and competitors' activities to inform the organisation wide marketing strategy.
• Implementing communications campaigns to launch and promote specific services.
• Manage promotional items inventory and distribution.
• Work effectively with digital marketing which includes Search Engine Optimisation, Digital Directories, Digital Advertising (MRECS), Electronic Direct Marketing (EDM), and maintaining Google Business listings.
• Manage our websites, Google Ad Words and solicit Google Reviews from staff, clients, and the community.
• Supporting SharePoint internal communication function across the business. 

About You

Essential Skills:

• Bachelor’s degree in Marketing, Media, Public Relations, or Communication
• Excellent communication, copywriting, and proofreading abilities, specifically for Culturally and Linguistically Diverse audiences.
• 3 – 5 years’ experience in a marketing or communication role
• Designing skills in Adobe Suite (Illustrator, Photoshop, and InDesign) and Canva.
• Digital knowledge of content management systems i.e. WordPress, SharePoint, etc.
• Knowledge and interest in social media marketing – Facebook, Instagram, LinkedIn, etc.
• Current National Police Certificate
• Current Working with Children Check (QLD)
• Project management skills

Desirable Skills:

• Background in the Aged Care, Disability, or community sector  

• Video editing skills.  

• Experience with Electronic Direct Mail (EDM) 

• Experience and/or interest in working in a Culturally and  Linguistically Diverse environment. 

About Applying

If this sounds like you and you're interested in joining our team, click here and upload your Resume and Cover Letter telling us why you would love to work with us!

If you have further queries, please contact our HR Team on 07 5620 3810 or recruitment@mccgc.org.au 

Employment and Training Navigator

• Southport, Gold Coast QLD
• Employment Services (Community Services & Development)
• Part time

Are you passionate about empowering individuals through education and employment? As our Employment and Training Navigator, you’ll play a vital role in helping job seekers achieve meaningful career outcomes. You’ll work closely with our Employment, Training, and Pathways Coordinator to support and grow MCCGC’s community-based programs, making a real difference in the lives of people across the Gold Coast. You’ll be offering employment support and career mentoring through individual and group sessions.

It will be a 6-month fixed-term role and 3 to 4 days a week if you are looking for a flexible work schedule.

What you will do:

• Help and support job seekers with resume and cover letter writing, interview preparation, and LinkedIn profiles.
• Assist participants in achieving employment outcomes and meeting the demand for qualified people to work in key industries across the region.
• Facilitate employability and life skills training for participants.
• Assist participants with individualised training and support plans.
• Present and facilitate Employment and Training programs and industry events to achieve participant outcomes.
• Record the participant in a data management system, and a monthly and annual report.
• Ensure program targets are met, and outcomes are achieved within budget.
• Attend networking events to connect with employers and potential clients.
• Facilitate and coordinate participant recruitment.
• Assess participants to ensure program eligibility to meet their needs and aspirations.
• Deliver individual and group-based learning support and work readiness assistance in conjunction with facilitators and Registered Training Organisations.
• Collaborate with program teams to deliver high-impact training and employment pathways.
• Maintain quality standards and compliance with all reporting and contractual requirements.
• Work with the team to deliver and advertise workshops and other relevant activities.

About You

The successful candidate will have:

• Minimum 3 years’ experience and/or Tertiary qualifications in Employment, Training, Education, or relevant disciplines.
• Case management experience with a good understanding of client-centred and holistic practice framework; and the ability to provide provision of advice and referral pathways as relevant.
• Demonstrated management experience with a good understanding of not-for-profit organisation processes.
• Strong knowledge and understanding of the multicultural sector, including relevant government policies and programs.
• Ability to deliver and evaluate programs against government funding contracts.
• Highly developed interpersonal and communication skills, including the ability to deal constructively with complex and sometimes conflicting situations.
• Excellent leadership and people management skills, including the ability to effectively coach, mentor, and motivate multi-disciplinary teams and other key stakeholders.
• Highly developed advocacy and negotiation skills in order to represent MCCGC in a professional and positive manner to government agencies and other external bodies.
• Must hold a current National Police Certificate or can obtain one.
• Must hold a Working with Children check (Blue Card).

About Applying

If this sounds like you and you're interested in joining our team, click here and upload your Resume and Cover Letter telling us why you would love to work with us!

If you have further queries, please contact our HR Team on 07 5620 3810 or recruitment@mccgc.org.au